Does Training Still Affect Employee Performance? An Investigation in the Context of a Fast Food Business in Bandung Indonesia
DOI:
https://doi.org/10.47747/icbem.v1i1.1259Abstract
This study examines the effect of training on employee performance at Crisbar fast food restaurants in Bandung, West Java, Indonesia. This research uses quantitative methods through surveys with questionnaires and obtains primary data that is feasible to process with as many as 50 respondents and processed with simple linear regression. The results of research through hypothesis testing show the effect of training on performance. The theoretical contribution of this research is to complete the body of knowledge on the effect of training on specific performance in the context of fast food restaurants in the time after the COVID-19 pandemic. Based on the results of hypothesis testing, suggestions arise to maximize training programs. Companies can start by providing consistent assessment and discussion space to stimulate the mindset of employees in the workplace so that they can solve problems while working both individually and in teams to achieve company goals. This will make it easier for the company to assess how high the standard of achievement is and will be a consideration in evaluating employee performance in the company.
References
Al-Ajlouni, M. I., Nawafleh, S., & Alsari, H. (2019). The Moderating Effect of Electronic - HRM on Training and Employee Performance Relationship: A Moderated Model. Internal Journal Management, Vol.12, No. 4 Pg 511-532.
Albloush, A., Ahmad, A., Yusoff, Y. M., & Nik Mat, N. (2019). The Impact of Organisational Politics on Job Performance: Mediating ROle of Perceivd Training Opportunities. International Joural of Business and Society, Vol. 20 No. 2, 657-674.
Ali, M., Lodhi, S. A., Orangzab, Raza, B., & Ali, W. (2018). Examining the Impact of Managerial Coaching on Employee Job Performance: Mediating Role of Work Engagement, Leader-Member-Exchange Quality, Job Satisfaction, and Turnover Intentions. Pakistan Journal of Commerce and Social Sciences, Vol. 12 (1), 253-282.
Arwab, M., Adil, M., Nasir, M., & Ali, M. A. (2022). Task Performance and Training of Employees: The Mediating Role of Employee Engagement in the Tourism and Hospitality Industry. European Journal of Training and Development, 1-21.
Central Bureau of Statistics. (2022, April 5). Micro and Small Industries. Retrieved from bps.go.id: https://www.bps.go.id/subject/170/industri-mikro-dan-kecil.html#subjekViewTab3
Bhat, Z., & Rainayee, R. (2021). Examining the Mediating Role of Person - JOb it in the Relationship between Traing and Performance: A Civil Servant Perspective. Global Business Review, 1-19.
Bintoro, & Daryanto. (2017). Employee Performance Appraisal Management. Yogyakarta: Gava Media. Bloom, B. (1976). Human Characteristics and School Learning. Chicago: McGraw - Hill Book Company.
Eleana G, Dimitris B, & Nancy P. (2008). A Decision Model for Outsourcing Training Function. The International Journal of Human Resource, 2332-2351.
Erikson, E. H. (1950). Childhood and Society. W.W Norton and Company, Inc.
Ertan, S. S., & Sesen, H. (2019). Positive organisational scholarship in healthcare: The impact of employee training on performance, turnover, and stress. Journal of Management and Organisation, 1-20.
F. O., Adeniji, A. A., G. O., F. I., Salau, O. P., & Sodeinde, A. G. (2020). TALENT RETENTION STRATEGIES AND EMPLOYEES' BEHAVIOURAL OUTCOMES: EMPIRICAL EVIDENCE FROM HOSPITALITY INDUSTRY. Business: Theory and Practice, Volume 21 Issue 1: 192-199.
Fahmi, I. (2013). Performance Management THEORY and APPLICATION. Bandung: Alfabeta.
Ministry of Industry of the Republic of Indonesia. (2022, September 9). Ministry of Industry Press Release. Retrieved 19 November, 2022, from kemenperin.go.id: https://kemenperin.go.id/artikel/23517/Ekspor- Industri-Makanan-dan-Minuman-Raup-USD21,3-Miliar
Koopmans L, Bernaards C, HIldebrandt V, B Shaufeli W, De Vet H, & Deer Beek A.J. (2011). Conceptual Frameworks of Individual Work Performance. Journal of Occupational and Environment Medicine, Volume 3, No.8: 856-866.
Minjoon J, Shaohan C, & Hojung S. (2006). TQM Practice in Maquiladora: Antacendents of Employee Satisfaction and Loyalty. Journal of Operations Management, 791-812.
Na-Nan, K., & Sanamthong, E. (2020). Self-efficacy and Employee Job Performance: Mediating Effects of Perceived Workplace Support, Motivation to Transfer and Transfer of Training. International Journal of Quality and Reliability Management, Vol. 37, No. 1.
Na-nan, K., Chaiprasit, K., & Pukkeeree, P. (2017). Influence of Workplace Environment Factors on Employee's Training Transfer. Industrial and Commercial Training, Vol. 49 No. 6, pp. 303-314.
Pangarso, A. (2021). A Socio-Economic Proposed Theoretical Framework for Responding to The Covid-19 Outbreak. The Creative Commons (pp. 1-10). Indonesia: EDP Sciences.
Pangarso, A., Silsilia, K., & Peranginangin, Y. (2022a). Circular Economy Business Models in the Micro, Small, and Medium Enterprises: A Review. Ethics of Economics, Volume 21 (2), 313-334.
Pangarso, A., Sicily, K., Peranginangin, Y., Awirya, A. A., & Setyorini, R. (2022b). The long path to achieving green economy performance for micro small medium enterprises. Journal of Innovation and Entrepreneurship, 1-19.
Rivai, V. (2013). Human Resource Management for Companies from Theory to Practice. Bandung: Rajagrafindo. Suwatno, & Priansa. (2018). HR MANAGEMENT in Public and Business Organisations. Bandung: Alfabeta.
Wibowo. (2022). Performance Management. Depok: PT Raja Grafindo Persada.
