Digitalization of MSME Business Planning in Cigugurgirang Village, Parongpong, West Bandung Regency
-
DOI:
https://doi.org/10.47747/ijcse.v6i3.2947Keywords:
Digitalization, Planning, Business, MSMEsAbstract
This community service program aims to enhance the business management quality of Micro, Small, and Medium Enterprises (MSMEs) in Cigugurgirang Village by applying appropriate technology, specifically digitalization of business planning. The problems identified include the ineffective use of technology in business management, both for marketing, product, and process innovation, human resource competency, and limited access to capital as well as suboptimal management of the cost of goods sold. The solution to these problems by the Community Service team was carried out by designing a business planning guide using the design thinking approach, including survey activities, workshops, manual template preparation, training, digitalization, and trials. The manual template is accompanied by a guide to filling out business plans. From business ideas and marketing, human resource management, operations and production, to finance, training was provided. Business planning from manual templates was transformed into digital templates using Google Workspace devices, whose documents were stored in the cloud and accessed via Google Drive, utilizing QR codes for MSME users. The digitalization of business planning is expected to further assist MSMEs in increasing the effectiveness of technology use and enhancing business innovation capabilities
References
Aisyah, S., & Rachmadi, K. R. (2022). Digitalisasi pemasaran melalui sosial media marketing pada pelaku UMKM guna peningkatan pendapatan. . RESWARA: Jurnal Pengabdian Kepada Masyarakat, 3(2), 442-448. https://www.metrotvnews.com/read/koGCdYO2-umkm-jadi-sektor-andalan-inistrategi-jitu-biar-naik-kelas
Artanto, A. T., Kusnarto, N. H., & Sholihatin, E. (2022). Digitalisasi Usaha Mikro Kecil dan Menengah dalam Membangun Ketahanan Bisnis di Era New Normal. Journal of Governance and Administrative Reform, 3 (2), https://e-journal.unair.ac.id/JGAR/article/view/41772
Bashir, I., Naik, J., & Madhavaiah, C. (2013). Potential business applications of Quick Response (QR) codes. . Prajnān, 41(4)., -.https://www.researchgate.net/profile/Irfan-Bashir6/publication/265166830_Potential_Business_Applications_of_Quick_Response_QR_Codes/link s/5403167c0cf2c48563afcbf9/Potential-Business-Applications-of-Quick-Response-QRCodes.pdf
Chatterjee, S., & Kar, A. K. (2020). Why do small and medium enterprises use social media marketing and what is the impact: Empirical insights from India. International Journal of Information Management, 53, 102103., 102 - 103. https://scholar.google.com/scholar?hl=en&as_sdt=0%2C5&q=Why+do+small+and+medium+enterprises+use+social+media+marketing+and+what+is+the+impact%3A+Empirical+insights+from +India.&btnG=
Chaudhuri, A., Jayaram, J., & Mishra, N. (2021). Product Development by Smes as a Response to Covid 19: An Elaboration of Socio-Technical Systems Theory. . Journal of Business Research . Available at SSRN 3877122. https://ssrn.com/abstract=3877122
Fitriani, L., Agustin, Y. H., & Fauzi, B. M. (2023). Pemetaan Toko Komputer Berbasis Web di Kabupaten Garut. Jurnal Algoritma, 20(2), 264-273., 264 - 273. https://jurnal.itg.ac.id/index.php/algoritma/article/view/1304/1090
Gonzalez-Varona, J. M., López-Paredes, A., Poza, D., & Acebes, F. (2024). Building and development of an organizational competence for digital transformation in SMEs. . arXiv preprint arXiv:2406.01615., -.https://arxiv.org/abs/2406.01615
Helmi, S., Ariana, Sholahuddin, Junardi., Imelda, & Dewi. (2025). Digital Marketing as an Effort to Increase Sales of MSMEs in Bandung Regency. Asian Journal of Community Services, 4(2), 145 -156. https://srhformosapublisher.org/index.php/ajcs/article/view/34
Indarto, I., Budiati, Y., & Lestari, R. I. (2024). Pemberdayaan UMKM dalam Pembuatan Perencanaan Bisnis. . Jurnal Pengabdian Kepada Masyarakat Nusantara, 5(1), 166-174., 166 - 174. https://ejournal.sisfokomtek.org/index.php/jpkm/article/view/2500
Juwita, R., Arsyad, A. W., Farmawati, W. K., & Rohmah, A. N. (2024). Pemberdayaan Perempuan Kepala Keluarga Melalui Penerapan Teknologi Dan Digitalisasi Pemasaran Pada Komunitas Mompreneurs. JMM (Jurnal Masyarakat Mandiri), 8(6), 5830-5843., 5830 - 5843. https://journal.ummat.ac.id/index.php/jmm/article/view/27106
Kaplan, A. M., & Haenlein, M. .. (2010). Users of the world, unite! The challenges and opportunities of Social Media. . Business horizons, 53(1), 59-68., https://doi.org/10.1016/j.bushor.2009.09.003
Khairunnisah, N. A., Azim, M. '., Alfarisi, M. S., & Junaedi, J. (2024 ). Hubungan antara Perencanaan Keuangan dan Kinerja Ekonomi UMKM di Era Digital. . Journal of Public Sector Financial Management, 1(1). https://jurnal.bisnislombok.ac.id/index.php/maci/article/view/5
Lazuardi, M. L., & Sukoco, I. (. (2019). Design Thinking David Kelley & Tim Brown: Otak Dibalik Penciptaan Aplikasi Gojek. Organum : Jurnal Saintifik Manajemen dan Akuntansi, 2(1),, 1- 11. http://ejournal.winayamukti.ac.id/index.php/Organum/article/view/51
Lestarini, Ade Hapsari. (2025, Mei 1). Metronews. Retrieved from Metronews Web site: www.metronews.com https://www.metrotvnews.com/read/koGCdYO2-umkm-jadi-sektorandalan-ini-strategi-jitu-biar-naik-kelas
Mustafa, A. S., & Garcia, M. B. (2021). Theories integrated with technology acceptance model (TAM) in online learning acceptance and continuance intention: A systematic review. 1st Conference on online teaching for mobile education (OT4M (pp. -). Alcalá de Henares - Spain: IEEE. https://ieeexplore.ieee.org/abstract/document/9638934.
OEDC. (2021, May -). OEDC Economic Outlook . Volume 2021, Issue 1, .https://doi.org/10.1787/edfbca02-en
Parra-Sánchez, D. T., & Talero-Sarmiento, L. H. (2024.). Digital transformation in small and medium enterprises: a scientometric analysis. Digital Transformation and Society, 3(3), , 257 - 276. https://www.emerald.com/dts/article/3/3/257/1237724
Pasinggi, E. S., Damayanti, I. D., Kannapadang, S., & Marchelin, M. (2023). Pendampingan UMKM Barrent Foods, Desa Wisata Randanan untuk Peningkatan Kapasitas Produksi dan Pemasaran Abon Ikan Mas.. Jurnal Pengabdian Masyarakat Bangsa, 1(10),, 2547-2552 https://jurnalpengabdianmasyarakatbangsa.com/index.php/jpmba/article/view/557
Ramadhan, G., & Setyowati, T. (. (2021). Antecedents and Consequences of Organizational Innovation: Study on Small and Medium Enterprises in the Consumer Goods Industry. In 2nd International Seminar of Science and Applied Technology (ISSAT 2021), 675 - 682. https://www.atlantispress.com/proceedings/issat-21/125963703
Reuschke, D., Mason, C., & Syrett, S. (2022). Digital futures of small businesses and entrepreneurial opportunity. Futures, 135, https://doi.org/10.1016/j.futures.2021.102714
Rogers, E. M., Singhal, A., & Quinlan, M. M. (2014). Diffusion of innovations. London: Taylor and Francis. https://www.taylorfrancis.com/chapters/edit/10.4324/9780203887011-36/diffusion-innovationseverett-rogers-arvind-singhal-margaret-quinlan
Santoso, G., Rizal, M., Wijaya, H., & Subagja, S. N. (2025). Digitalisasi UMKM: Strategi Dan Model Bisnis Berbasis Teknologi Untuk Keberlanjutan.. Jurnal Bisnis Digital, 1(1), 21-30., 21 - 30. https://ejournal.utmj.ac.id/jubisdigi/article/view/936
Saputri, P. A., Khomsatun, S., & Ginanjar, S. E. (2024). Analisis Kendala Usaha Mikro, Kecil Dan Menengah (Umkm) Di Kabupaten Bandung. Jurnal Ekonomi Bisnis Dan Kewirausahaan, 13(1), 45-50., https://www.jurnal.usahidsolo.ac.id/index.php/IAB/article/view/1717
Satriani, S., Andini, P., & Yulianto, H. (2024). Peranan Digitalisasi Dalam Mendukung Pemberdayaan Ekonomi Inklusif: Studi Kasus Pada UMKM Kuliner di Makassar. . Jurnal Intelek Insan Cendikia, 1(10), 7644 - 7650. https://jicnusantara.com/index.php/jiic/article/view/2038
Setyono, R. F., & Mahardhika, G. P. (2022). Optimalisasi ide bisnis digital content creator dengan metode design thinking. AUTOMATA, 3(2). https://scholar.google.com/scholar?hl=en&as_sdt=0%2C5&q=ide+usaha+dan+digitalisasi&btnG
Sudirman, I. D., Astuty, E., & Aryanto, R. (2025). Enhancing digital technology adoption in SMEs through sustainable resilience strategy: examining the role of entrepreneurial orientation and competencies. Journal of Small Business Strategy, 35(1),, 97 - 114. https://jsbs.scholasticahq.com/article/124907enhancing-digital-technology-adoption-in-smes-through-sustainable-resilience-strategyexamining-the-role-of-entrepreneurial-orientation-and-competenc
Sunarsi, D. (2020) Implikasi Digitalisasi Umkm. Digitalisasi Umkm, 57., (https://repository.unja.ac.id/48024/1/DIGITALISASI_UMKM%20%281%29.pdf#page=64).
Trist, B., Murray, H., & Trist, E. (2016). Characteristics of socio-technical systems. The Social Engagement of Social Science, a Tavistock Anthology, Volume 2: The Socio-Technical Perspective (pp. 157-186). https://muse.jhu.edu/pub/56/edited_volume/chapter/1775944/pdf
Wahyudie, I. A., Afriansyah, R., R. R., & Sukanto, S. (2024). Digitalisasi Manajemen Produksi dan Keuangan pada Usaha Kecil di Pangkalpinang, Kabupaten Bangka. Indonesia Journal of Society Engagement, 5(3), 204 - 222. https://www.jurnal.lkdpm.com/index.php/IJSE/article/view/182
Wijaya, R. S., R. R., Murniati, M., Nini, N., & Mariyanti, E. (2023). Digitalisasi akuntansi bagi pelaku UMKM di Lubuk Minturun. Jurnal Pengabdian Masyarakat Dharma Andalas, 1(2), 40 - 44. http://103.241.192.17/~jurnalunidha/index.php/JPMDA/article/view/707
Yetty, Y., Senuk, A., & Pratama, R. (2022). Strategi Digitalisasi UMKM Kota Ternate dalam Menghadapi Pandemi COVID-19.. Jurnal Abdi Masyarakat Indonesia, 2(6),, 1815 - 1822. http://jamsi.jurnalid.com/index.php/jamsi/article/view/524
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Dr. Katharina Priyatiningsih, Dr.Koernia Purwihartuti, Dr. Hennidah Karnawati, Dr. Tri Setyowati, Tiafahmi Angestiwi, Putri Dewi Purnama, Khairina Hafsa Firdanti, Sinta Rusmalinda

This work is licensed under a Creative Commons Attribution 4.0 International License.




