RAPITA, R.; GUNARTO, M. .; HELMI, S. .; ELPANSO, E. . Evaluating the Impact of Service Quality and Trust on Customer Loyalty in Financial Institutions. International Journal of Finance Research, [S. l.], v. 5, n. 3, p. 390 - 403, 2024. DOI: 10.47747/ijfr.v5i3.1981. Disponível em: https://www.journal.jis-institute.org/index.php/ijfr/article/view/1981. Acesso em: 7 oct. 2026.