SUPRIYANA, D. .; HANDAYANI, N. .; ROSIDAWATI, I. . The Relationship Between Employee Characteristics and Service Excellence at UPT Puskesmas Penajam. Jurnal Nasional Manajemen Pemasaran dan SDM, [S. l.], v. 7, n. 3, p. 235 - 249, 2026. DOI: 10.47747/jnmpsdm.v7i3.3720. Disponível em: https://www.journal.jis-institute.org/index.php/jnmpsdm/article/view/3720. Acesso em: 7 oct. 2026.