MAWARDI, A.; A.R., H. Pengaruh Pelayanan Digital dan Pelayanan Konvensional terhadap Kepuasan Nasabah Bank Sumsel Babel Cabang Prabumulih. Jurnal Nasional Manajemen Pemasaran dan SDM, [S. l.], v. 2, n. 3, p. 126-137, 2021. DOI: 10.47747/jnmpsdm.v2i3.364. Disponível em: https://www.journal.jis-institute.org/index.php/jnmpsdm/article/view/364. Acesso em: 8 oct. 2026.