prayogo F, Rahayu S, Yamaly F. Pengaruh Kualitas Pelayanan dan Fasilitas terhadap Loyalitas Pasien melalui Variabel Intervening Kepuasan Pasien di RSUD Siti Fatimah Az Zahra Provinsi Sumsel. JNMPSDM [Internet]. 2024Mar.13 [cited 2026Oct.7];4(4):195 - 206. Available from: https://www.journal.jis-institute.org/index.php/jnmpsdm/article/view/1619