ROHIM, A. Penerapan Metode Text Mining pada Chatbot Questions and Answer untuk PT.PLN (Pesero) Sumatera Selatan . Jurnal Pengembangan Sistem Informasi dan Informatika, [S. l.], v. 5, n. 3, p. 176 - 188, 2024. DOI: 10.47747/jpsii.v5i3.1753. Disponível em: https://www.journal.jis-institute.org/index.php/jpsii/article/view/1753. Acesso em: 8 oct. 2026.