Transformasi Digital Manajemen Sumber Daya Manusia: Studi Implementasi di PT. Wijaya Karya (Persero) Tbk. – Proyek Toll Road Development of Semarang Demak 1B
DOI:
https://doi.org/10.47747/snfmi.v3i1.3109Abstract
Digital transformation in HR management has evolved into a crucial strategy for enhancing the efficiency and competitiveness of construction companies in the Industry 4.0 era. This study aims to investigate the application of digital transformation in HR management at PT Wika (Persero) Tbk. The research focuses on five main aspects: HR planning, recruitment processes, digital-based training, performance evaluation, and their impact on smooth project operations. This study uses a qualitative approach, employing a case study method and data triangulation, including in-depth interviews, field observations, and literature reviews. The results show that implementing the Human Capital Management System (HCMS) and the WikaZone platform successfully increased the efficiency of workforce planning and employee performance management. The digital-based recruitment process was faster. Online training on the Wikademy platform provided flexibility in learning. Digital performance evaluation was deemed administratively efficient. Digital transformation also had a positive impact on cross-team coordination and project documentation, but still faces obstacles such as limited infrastructure, asynchronous central and local systems, and minimal end-user involvement in system design. Therefore, the success of digital HR transformation critically depends on alignment among technology, HR readiness, and inclusive, adaptive policy support to project dynamics.
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